Here's how to contact us.


If you have a particular query regarding Ecozone products generally or a question about any of Ecozone's policies please email Ecozone directly by filling out the form here: 

For queries about orders or sales from this website contact our customer services department at: [email protected]

Give us a call

Call us on 020 8123 0289 Monday to Friday between 8:30am and 5:00pm. (If you're calling from outside the UK then dial +44 20 8123 0289)

Office address

Big Green Smile Ltd.
First Floor
Equity House
57 Hill Avenue
Company number: 05730015. Registered in England.


Please send an email to [email protected] or you can call us on 020 8123 0289 with your order number and reason for return and we'll raise a free returns label.  For more returns information please see Our Service Page

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